Peter Smith, is a Customer Service and Operations professional with a record of achievement and leadership across multiple sectors in both consumer and industrial channels with leading global organizations, including Goodyear, Apple, Samsung, Telstra, and Carrier.

Peter considers himself privileged to have worked with global and iconic brands renowned for product quality, value, and innovation. Peter has faced issues from the competitive landscape, margin pressure, and wavering consumer confidence. In partnering with these brands, Peter led Sales and Service operations, leading, refocusing and redefining teams to drive growth.

Peter has also been an SME owner having successfully operated successful Telstra franchises in Melbourne,

The Scaling Up Growth Platform has delivered real results to over 70,000 companies across 6 continents and has been successfully implemented by leading Australian success stories such as ATLASSIAN, RED BALLOON, EZY PAY and GREENCROSS. Simple, practical and affordable, Scaling Up is a growth methodology which focuses on the four major fundamentals every business must get right:

Business Profitability also advises on Exit Strategies – at the end of the day, every business owner should prepare their company to sell, even if they never do.

Business Profitability are not consultants who have read a book and now coach. Peter has lived and breathed this framework, having applied Scaling Up in his own Telstra business and seen the results.

Peter’s credentials include a Master of Business Administration, including a Postgraduate qualification in Asian Business Practices and is Six Sigma Black Belt and Agile certified.